Season of Surprises

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?

Prizes: THREE (3) GRAND PRIZES: $5,000 in HSN Spendable Ka$h loaded to their HSN Customer Account. Approximate Retail Value ("ARV") of each Grand Prize: $5,000.00.

FIVE (5) FIRST PRIZES: $1,000 in HSN Spendable Ka$h loaded to their HSN Customer Account. ARV of each First Prize: $1,000.00. Odds of winning a Sweepstakes Prize depend on the number of eligible entries received during the Sweepstakes Period. Limit: one (1) prize per person.

See the Official Rules for complete details.

How many times can I enter the promotion?

You may enter the sweepstakes once per day by making a qualifying purchase with your HSN card at HSN or QVC. You could also enter by sending in a mail in entry. No purchase necessary. Limit up to 74 entries per person during the sweepstakes period using any combination of entry methods.

How many prizes could I win?

There is a limit of one (1) prize per person.

How will I know if I'm a sweepstakes winner?

The prize drawing will be held on or around January 20, 2025. The winners will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official winner list will be posted. A direct link to this list can be found in the Official Rules.

I got a message that I've already entered today, but I haven't. What should I do?

Make sure you are visiting https://synchrony.promo.eprize.com/hsnseasonofsurprises/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.

I think I’m having technical issues. What should I do?

Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Microsoft Edge, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.

I have recently moved or updated my email address. Can I change my registration information for this promotion?

We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.

Why can't I use my P.O. Box address to register or claim my prize?

Your home address allows us to identify your residence for eligibility purposes.